How do I invite my co-parent to our family account?
As the lead parent, go to your family setup and generate an invite code - it's a short code valid for 72 hours. Share it with your co-parent, and they'll…
How does the analytics consent veto work between co-parents?
For families with more than one parent, analytics on a child's activity only run if every parent has opted in and none has opted out. In other words,…
How do I export a court-ready PDF, and what's the difference between the tiers?
From Settings → Data & Exports, you can generate a PDF record of your child's Ledger. There are three tiers: • Basic - the ledger history and…
How do I verify a ledger hash or exported PDF is authentic?
Every exported PDF includes a QR code and a document fingerprint. Scanning the QR code (or visiting the verification link and pasting the fingerprint…
How do I remove a co-parent, or leave a family myself?
As the lead parent, you can remove a co-parent from your family at any time - this revokes their access and anonymizes their account details, but doesn't…
Can I delete my Morechard account entirely?
Only the lead parent can delete ("uproot") a family account, and only once every co-parent has already left - this protects a co-parent from losing access…