Why does the app ask for my face or fingerprint?
It's just a quick, secure way to unlock the app without typing anything in - if it's set up on your device, Morechard checks automatically when you open it. If it's not set up, you'll use your code instead. Either way, it's there to make sure only you can get into your own account.
Still need help?
Email support@morechard.com and we'll pick it up from here.