Does my child chat directly with an AI?
Not today. Everything your child sees from AI Mentor is a pre-written, targeted nudge - there's no free-text conversation with an AI in the live app. An open-ended chat feature was built and tested, but we've deliberately kept it switched off while we work through the legal and safety considerations properly, so nothing gets rushed. If that changes, it'll be a clearly separate, opt-in feature - not something turned on silently.
Still need help?
Email support@morechard.com and we'll pick it up from here.