I think I was charged twice - what do I do?
Morechard has safeguards to stop the same purchase from being granted to your account twice, even if a payment gets processed more than once on our end. If you genuinely see two separate charges on your bank/card statement for the same purchase, email support@morechard.com with both transaction details and we'll sort out a refund for the duplicate.
Still need help?
Email support@morechard.com and we'll pick it up from here.