The app is stuck on an old version
Morechard updates itself automatically in the background, but a new version only takes effect the next time you fully close and reopen the app - a simple in-app refresh isn't enough while it's already running.
Try this: close the app completely (swipe it away from your recent apps, or close the browser tab entirely) and reopen it. On the web, a hard refresh (Ctrl+Shift+R on Windows, Cmd+Shift+R on Mac) works too.
Still need help?
Email support@morechard.com and we'll pick it up from here.